Frequently asked questions

Clear answers about website ordering, dispatch, storage and research-use-only requirements.

For help with an existing order or a product-specific question, visit our Contact page.

Are Thistle BioLabs products for human use?

No. Thistle BioLabs products are supplied strictly for in-vitro laboratory research and educational analysis only. They are not intended for human or veterinary consumption, treatment, diagnosis, prevention, personal use, or clinical application.
Do you offer UK dispatch?

We aim for same-working-day or next-working-day dispatch for eligible in-stock orders. Orders are fulfilled from the UK with discreet packaging, and available delivery options are shown at checkout.
Can I request bulk quantities?

Yes. For bulk research quantities or custom sourcing support, contact support@thistlebiolabs.co.uk
Can you provide usage or dosage guidance?

No. Thistle BioLabs does not provide dosage guidance, administration advice, medical advice, or personal-use recommendations. Products are supplied strictly for research-use settings only.
How should products be stored?

Products should remain sealed and stored in cool, dry conditions according to the product label guidance. Always follow appropriate research-material handling practices.
What does “research use only” mean?

Research use only means the products are supplied for controlled laboratory research and educational analysis. They are not supplied for consumption, administration, treatment, diagnosis, prevention, or personal use.